Solve customer requests.
10X faster.
Customerly combines AI, live chat, and automation so your team can deliver instant, human-like support. Without adding headcount.
71% of support requests handled
automatically.
Save 19 hours per agent a month
with your AI Inbox Assistant
Some of the businesses that choose Customerly.
AI that understands and acts
on customer intents
More than just a chatbot. Aura is your task-completing, always-on teammate — ready to escalate when needed, but built to deliver autonomously.
*Aura's Already Solving 71% of Support Volume
Fast Answers or Informed Escalation
Streamline Operations With AI Missions
Accomplish More With Our AI-driven Help Desk
Why Make Customerly
Your Choice?
How Aura AI Outperforms Chatbots?
Learns continuously from knowledge base and canned responses.
One Platform. Every Touchpoint.
Use Customerly to turn user actions into perfectly timed campaigns, follow-ups, and feedback loops.
Aura Insights with Conversation topics
Contacts/list or CRM
Chatflows
NPS & Surveys
Feedback That Fuels Growth
Help Center
Integrate with your stack
Workflow
Engage Smarter, Not Harder
Learn from in-app-surveys
Aura Insights with Conversation topics
Contacts/list or CRM
Help Center
Integrate with your stack
Chatflows
Workflow
NPS & Surveys
Feedback That Fuels Growth
Engage Smarter, Not Harder
Learn from in-app-surveys
Frequently Asked Questions
Everything you need to know to get started with Customerly and Aura AI.
Customerly is an AI-powered customer support suite for SaaS teams. It combines live chat, the Aura AI agent, a help desk, a help center, and NPS surveys in one platform so you can resolve customer requests faster without adding headcount.
Aura, Customerly's AI agent, resolves an average of 71% of support requests automatically. It answers from your knowledge base, executes actions such as refunds or churn prevention, and escalates to a human with confidence scoring when needed.
No. Aura uses confidence scoring and only answers from content it has been trained on. When it isn't confident, it escalates to a human agent instead of guessing.
Yes. Customerly offers free migrations from Intercom, Zendesk, and HubSpot, including your conversations, contacts, and help center articles.
Teams using Customerly save an average of 19 hours per agent every month by letting AI handle repetitive questions and routing, freeing agents for higher-value work.
Yes. You can start free and try the Pro features free for 14 days — no credit card required.
Customerly Blog
Your hub for insights on AI Customer Service, Customer Success, AI, SaaS and more. Discover tutorials, tips, and industry trends to fuel your growth.
