Empower Your Customers with
AI-Driven, Multilingual Help Center Software
Leverage AI to Streamline Support, Cut Costs, and Delight Customers Globally
$12M Saved Globally Thanks to
Our AI-Driven Help Center
Craft Engaging Articles with Our Robust,
AI-Powered Editor
From Video Tutorials and Code Snippets to Text and GIFs, Share It All Effortlessly
Identify Frequently Asked Questions and Build Comprehensive Collections
and Articles
Pinpoint Key Search Terms from Unsuccessful Queries and Enhance Your Articles
Leverage AI to Match Customer Queries with Relevant Articles Seamlessly
Enable Customers to Find Answers Independently via Live Chat or Help Center
Effortlessly Organize Your Articles and Collections
Simplicity at Its Best: We've Designed the Most User-Friendly Way toManage Your Help Center Content
Empower Customers to Resolve Issues Quickly through Self-Service
Enable Customers to Find Answers Themselves with the Integrated Help Center in Your Live Chat
Customer Success Manager @ TeamSystem
Frequently Asked Questions
Everything you need to know about the Customerly Help Center.
Customerly's Help Center is an AI-powered knowledge base where customers find answers on their own. Articles are organized into collections and surfaced automatically inside the chat widget.
Yes. The multi-language Help Center lets you publish knowledge base content in several languages so you can serve a global audience from one place.
Yes. On paid plans you can host your Help Center on a custom domain so it matches your brand.
Aura AI reads your Help Center content and uses it to answer customer questions instantly in live chat, deflecting tickets before they reach your team.
Yes. The knowledge base manager lets users browse and search articles directly inside the chat widget without leaving your product.
Help Center reports track article views, feedback, and deflection rates so you can spot content gaps and continuously improve your knowledge base.
